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Salestronics entered the South
African Internet and IT market in
January of
1996, and with steady growth
throughout the past 17 years find
itself in a favourable market
position with the services we
provide to our clients.
We’ll continue to strive and aim to
get the leading edge over our
national competitors via total
product and service support, and
constantly identifying and
satisfying customers' needs. Yet, to
grow to the size of a corporate
entity is not our goal as we seek to
continue to serve that portion of
the market where there's a demand
for a more personal 1-on-1
interaction with the client.
Making our sales and support
approach to each individual client
unique as per that individual
client's personality, financial
ability and related needs specific
to his circumstances.
On a technical level we love
challenges and have often been
labelled as "maverics" when we get
involve in other people's IT and
Internet related problems that's
labelled as urgent. We often resolve
them by means of a work around
solution and then stand back again
while their actual support guys
resolve the problem in the correct
manner which usually takes longer
but at least the customer continue
to have service.
This also means that we've grown use
to working with technical people
that can be labelled as our
competition but due to mutual
respect from both parties a rather
enjoying technical experience result
and both parties benefit.
Salestronics staff also have earned
recognition for their ability to
interface with Telkom, Vodacom, MTN
and Cell-C on technical issues when
a customer or the general public
experience difficulty in doing so.
In recent times this also started to
include Neotel related technical
assistance requests etc.
Lastly and worth mentioning is the
fact that throughout our 17 years of
trading as Salestronics that we've
always made a special effort to get
involve in the speedy resolution of
IT and Internet related problems
experienced by tourists visiting
South Africa from abroad. This often
include driving fairly long
distances to reach them at the
location that they are on tour or
holiday but a positive outcome is a
reward in itself for us. Meeting the
individual and experience their
satisfaction with our country and
it's people's will to assist a
complete stranger.
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