The following easy to follow guide provide step-by-step instructions on how to setup and troubleshoot your email program with personalised screenshots providing visual examples.
 

Outlook 2010
New setup  Troubleshoot

In order to setup a new email account within Outlook 2010
 
1. Launch Outlook 2010

2. Select File from the top menu bar and then Info and Account Settings
 

 
3. Click Manually configure server settings or additional server types.
 

 
4. Select Internet E-mail and click Next.
 

 
5. Enter all the relevant details (Select ‘POP3’ as the server type)
 

 
and then click More Settings but note that Outlook will auto-fill your user name, please ensure you fill in your entire email address as the username.
 

 
6. Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server.
 

 
7. Select the Advanced tab

8. Ensure that your settings look like the settings shown in this screenshot. In particular, check that:

• The Incoming server (POP) port is set to the default (110)

•The Outgoing server (SMTP) port is set to (587)

9. Click OK, then Next and Finish.

10. Your Outlook mail program should now be set up to send and receive mail.